Who we are
Tillampa is the public-facing brand of B2G Solutions, a Texas-based software company. References to “we,” “us,” and “our” throughout this policy refer to B2G Solutions. You can reach us at privacy@tillampa.com.
What this policy covers
This policy covers visitors to tillampa.com and the information collected by the forms, chat assistant, and analytics on this marketing site. It does notcover the data we process inside our products — that's governed by the Data Processing Agreement we sign with each customer.
Information we collect
You give it to us
- Contact and demo-request submissions: name, email, phone (optional), organization, role, message, the topic dropdown you selected.
- Support chat conversations: the messages you send to the Tillampa support assistant. These are forwarded to the underlying AI provider (Anthropic) to generate a response and are not stored long-term by us.
We collect automatically
- Server access logs: IP address, user-agent, request path, timestamp. Used for security, abuse prevention, and rate limiting. Retained for a short rolling window.
- Deployment metadata: the
/api/versionendpoint exposes the build commit and branch — never your data. - Analytics: none currently. If we add analytics in the future we will update this policy first.
How we use it
- To respond to your inquiry or demo request.
- To diagnose problems with the site (server logs, error reports).
- To prevent abuse (rate limiting, honeypots).
- To improve the product based on common questions we hear.
We do not sell your information. We do not run third-party ad tracking on this site.
Who we share with
We rely on a small set of service providers to operate the site:
- Email delivery (Resend or SendGrid, depending on configuration) — receives contact-form submissions so we can reply. If neither is configured, submissions are logged server-side and the form returns success without external transmission.
- AI provider (Anthropic) — receives the messages you send to the support chat, but not your contact details.
- Hosting (Render) — runs the site infrastructure and sees the request logs described above.
We share information with these providers only as needed to run the site. We do not give them permission to use it for their own purposes.
We may also disclose information when legally required to do so by a valid court order, subpoena, or government request.
How long we keep it
- Contact and demo submissions: as long as our relationship is active, then archived for up to two years.
- Server logs: rolling 30–90 days.
- Support-chat transcripts: not persisted by us beyond the active session.
Your rights
Regardless of where you live, you can email privacy@tillampa.com to:
- Ask what information we hold about you.
- Request a copy or correction of that information.
- Ask us to delete it.
- Opt out of further communications.
We'll respond within 30 days. If you're a California, EU/UK, or other jurisdiction resident with additional statutory rights, we honor those too.
Cookies
This site does not set tracking cookies. We may use strictly necessary cookies for session and security purposes; none are used for advertising or behavioral profiling.
Children
This site is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has submitted information, email us and we'll delete it.
Security
We use TLS in transit, server-only secrets, role-gated access, and audit logging on sensitive actions inside our products. See our security overview for more.
Changes
If we change this policy, we'll update the date at the top. Material changes will be flagged in the page hero. Continuing to use the site after a change means you accept the updated policy.
Contact
Questions or requests: privacy@tillampa.com.