An AI teammate trained on your city's own staff documents. Your reviewers get faster answers to edge-case rulings and internal procedures, from a tool that lives on our site — not theirs.
The Customer Chatbot lives on your public .gov site and answers RESIDENTS. It only uses approved, public-facing code-book documents.
The Staff Chatbot is internal. It can live on a hosted Tillampa tool page or approved embedded staff surface behind authentication, and it uses staff-only knowledge — procedures, interpretive memos, prior rulings, edge cases — that you would not expose to the public.
Two different audiences. Two different document sets. Same trained model under the hood.
Edge-case zoning questions, internal procedures, code interpretations — every staffer gets the same trained answer.
We index your staff procedures, interpretive memos, and ruling letters. The widget cites the source on every answer.
Accela, Tyler, MyGovernmentOnline, paper — doesn't matter. Tillampa hosts it. Your staff bookmark the link.
The meeting demo opens directly. A production staff deployment can add city-approved authentication, short-lived sessions, and audit logging around the same workflow.
Every reviewer gives the same answer to the same question.
Pilot staff tool
Setup and pricing are scoped after we review approved internal docs, authentication needs, and where staff should access the tool.